Tips on How to Prevent a Sewer Backup

Sewer backups occur when there is a blockage in the sewer pipe that obstructs the normal flow of wastewater. This can cause sewage, dirty water or wastewater to backflow into your home through a sink, toilet, or drain.

Tips on how to prevent a sewage backup in your home: 

☑️ Install a sewer backflow preventer. You should inspect and maintain this valve as part of regular maintenance to your home.

☑️ Ensure trees that are located on your property are not interfering with the sewer line. Homeowners are responsible for trees located on their private property. To see if tree roots are impacting your sewer line, please call a certified plumber who will insert a closed-circuit television (CCTV) camera down the line to see if any issues are present. 

Please note that the Town of Ponoka is only responsible for the portion of your sewer service line that runs from your property into the street. 

For more information and for tips on what to do if you have a sewage backup, please click here.  

If you have questions for the Town about a sewage backup, please submit an online service request by clicking here. You can also phone 403-783-4431 where Town staff can help fill out the online form for you.