Electrical Services

Report an Outage

Power Outage and Other Electrical Troubles (Town Office) Monday to Friday 9 a.m. - 4:30 p.m.	403-783-4431
After Hours Evenings, weekends and holidays	403-783-0143

Please note: the Town of Ponoka owns the electrical distribution system in our community. Customers are responsible for selecting a retail supplier to deliver electricity to their homes and/or businesses. To see a list of electrical retailers, please visit Ucahelps.alberta.ca

Please contact your retail supplier for:

Questions or information about your bill
To request new service to be energized
Re-connections after a service is disconnected
To request temporary or permanent service disconnection
For customer account questions

Electrical Distribution Tariff Terms and Conditions

Ponoka Town Council approves electrical distribution rates for homes in the Town boundaries. Distribution rates include the cost of moving electric energy from transformers through local, lower-voltage lines that carry electricity to every customer’s meter in the Town of Ponoka.

Please view the Electrical Distribution Tariff Bylaw for full details about distribution costs in the Town of Ponoka.