Utilities

If you need to apply for a utility account, please contact the Town by email at utilities@ponoka.ca or phone the utilities desk at 403-783-0111. 

Please note: Utility accounts must be placed in the property owner’s name. When applying for a utility account, please ensure the name on the utility account matches the land titles document. 

Utility bills are charged monthly and are typically sent out in the middle or at the end of the month. Payments are due 20 days after bills have been mailed out.

To view options for how to pay your utility bill, please click here.

Ponoka citizens are able to sign up for E-Billing where your utility bills get sent directly to your email inbox.

Please visit click here for full details. 

Please click here for information that will help you understand your utility bill statements.

Citizens can view an interactive Geographic Information System (GIS) map that shows utilities in Ponoka. To view the map, please click here.

Utility rates are established annually by Council through the budget process. Utility Bylaws passed by Ponoka Town Council include:

• Utility Rates Bylaw
• Utility Service Bylaw