Can utility bill customers opt out?

Yes, opting out is easy, but we encourage you to stay subscribed so you can receive critical information that could help protect your safety during an emergency or help you be better prepared during a utility service disruption.

If you currently receive a monthly utility bill, you are automatically enrolled. 

You may opt out at any time by pressing “8” at the end of any recorded voice call alert you receive, which will automatically update your subscription and remove you from all future calls.  

Or you can submit an Online Service Request at anytime requesting to opt out of receiving alerts, or phone the Town Office at 403-783-4431 where Town staff can assist you in opting out during regular office hours.